Privacy Policy

Last updated: July 2026

Information We Collect

Utah Pest Control collects personal information that you voluntarily provide when you request our pest control services, schedule inspections, complete forms on our website, or communicate with our team. This information may include your full name, residential or commercial address, telephone number, email address, and details about your property and pest-related concerns. We also collect payment information when you purchase our services, though we utilize secure payment processors and do not store complete credit card details on our servers. Additionally, we may gather technical information automatically when you visit our website, including your IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and the dates and times of your visits. For certain specialized pest control assessments, we may collect photographs of affected areas on your property with your explicit permission.

How We Use Your Information

We use the personal information we collect to provide, maintain, and improve our pest control services throughout Utah. Specifically, your information enables us to schedule appointments, dispatch licensed technicians to your location, communicate service confirmations and reminders, process payments, and deliver follow-up care instructions. We may use your contact details to send you service-related notifications, including treatment schedules, safety information, and warranty updates. With your consent, we may occasionally send promotional communications about seasonal pest prevention programs, new services, or special offers available in your area. You may opt out of marketing communications at any time. We also analyze usage patterns and technical data to enhance our website functionality, troubleshoot issues, and protect against fraudulent or unauthorized activity. Your information helps us comply with applicable licensing requirements, safety regulations, and recordkeeping obligations under Utah and federal law.

Data Sharing

Utah Pest Control does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes under any circumstances. We share your information only with trusted service providers who perform essential functions on our behalf, such as payment processing, customer relationship management, email delivery, and website hosting. These providers are contractually obligated to protect your information and use it solely for the specific services they provide to us. We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or that of our customers or the public. In the event of a merger, acquisition, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction, subject to the same privacy protections described herein.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Service records and related correspondence are typically maintained for a minimum of seven years in accordance with Utah business and tax recordkeeping requirements. Technical logs and website usage data are generally retained for shorter periods, after which they are securely deleted or anonymized. When your information is no longer needed, we take reasonable steps to destroy or de-identify it in a secure manner. You may request deletion of your personal information at any time, subject to our legal and contractual retention obligations.

Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and gather aggregate statistical information. We use essential cookies that are necessary for the basic operation of our website, as well as analytics cookies that help us improve site performance and user experience. You may configure your browser to refuse all cookies or to alert you when cookies are being sent; however, some features of our website may not function properly without cookies. We do not use cookies to collect personally identifiable information without your knowledge, and we do not track your online activities across third-party websites over time for targeted advertising purposes. By continuing to use our website, you consent to our use of cookies as described in this policy.

Third-Party Services

Our website and operations integrate with select third-party services to enhance functionality and service delivery. These may include map and location services for routing technicians, review platforms for customer feedback, and analytics providers for website performance monitoring. When you interact with these services, your information may be subject to their respective privacy policies and terms of use. We encourage you to review the privacy practices of any third-party service before providing your information. We are not responsible for the privacy practices or content of websites, applications, or services operated by third parties that may be linked from our website. Our technicians use mobile devices and software applications to access service records and route to appointments; these tools are governed by enterprise agreements with appropriate data protection safeguards.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us. You may reach Utah Pest Control by telephone at (888) 239-7622 during our regular business hours. You may also contact us by mail at our Utah headquarters or through the contact form available on our website. We are committed to addressing your privacy inquiries promptly and will make reasonable efforts to resolve any concerns you may have about our data practices. If you wish to access, correct, update, or delete your personal information, or if you would like to exercise any other rights you may have under applicable privacy laws, please contact us using the information provided above, and we will respond within the timeframes required by law.